Domus Helena

Hotel Facilities

• Reception services: 24-hour front desk, Concierge service, Express check-in/check-out, Invoice provided, Luggage storage, Private check-in/check-out, Tour desk
• Cleanliness & disinfecting: Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus
• Common areas: Chapel/shrine, Outdoor furniture, Shared lounge/TV area, Sun terrace, Terrace
• Physical distancing: Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
• Food & Drink: Vending machine (drinks), Vending machine (snacks)
• Transport: Airport drop off, Airport pick up, Airport shuttle, Airport shuttle (additional charge), Public transport tickets
• Miscellaneous: Adult only, Air conditioning, Designated smoking area, Emergency cord in bathroom, Facilities for disabled guests, Heating, Higher level toilet, Key access, Lift, Lower bathroom sink, Non-smoking rooms, Non-smoking throughout, Toilet with grab rails, Wheelchair accessible
• Business facilities: Fax/photocopying, Meeting/banquet facilities
• Safety features: Face masks for guests available, First aid kit available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities
• Food & drink safety: All plates, cutlery, glasses and other tableware have been sanitized
• Cleaning services: Daily housekeeping
• Safety & security: 24-hour security, CCTV in common areas, CCTV outside property, Fire extinguishers, Safety deposit box, Security alarm, Smoke alarms
• Services: Free WiFi, Internet services, WiFi
• General: WiFi available in all areas